Knowledge Settings
Scope *
Determines which users or organizations can access this knowledge.
Industry
Business ID
Store ID
Content Intelligence
The knowledge content is analyzed to discover subject, verb, object, place, service, intent, topic, and keywords.
Waiting
Knowledge content changed. Analysis will update automatically.
Add paragraph content and the system will automatically analyze it.
Intent * AI Generated
Intent is automatically discovered from the actual knowledge content and used when training the AI classifier.
Topic
Use a short semantic category such as delivery, payments, registration.
Title *
Keywords Press Enter
Keywords are automatically suggested from the knowledge content. You can add or remove keywords manually.
Knowledge Content
0 blocks
Add content
Start building your knowledge
Add headings, paragraphs, lists, steps, or notes to create structured AI-ready content.
AI Tip Use clear headings and concise paragraphs. The system extracts the meaning of the content and automatically discovers the appropriate intent.
Knowledge becomes searchable after the AI is rebuilt.